RESEARCH

ABSTRACT

Community safety and security are great concerns in most urban areas today, including the Subic Bay Metropolitan Authority (SBMA) premises, which are comprised of confined housing neighborhood estates and Homeowners Associations (HOA). It is in this regard that the researcher engaged in a study that aimed to assess the security management in residential villages under the SBMA through stakeholder perceptions, effectiveness of implementation, and challenges to suggest an improved security management framework. Approaching this study through mixed methods, particularly through a sequential explanatory design, the study underwent quantitative survey data collection with homeowners' association (HOA) leaders, residents, and security officers in four gated communities, as well as qualitative interviews with key informants among the stakeholders. Results showed that security controls—physical, personal, and document-oriented—were assessed as "well implemented" by HOA leaders and residents but "very well implemented" by security staff. Perceptual gaps emerged in terms of document security and stakeholder engagement, with residents having low participation in planning, implementation, and evaluation compared to HOA leaders and security personnel. Major challenges that emerged include physical infrastructure deficiencies, repair delays, visitor and vendor vulnerabilities, and staffing and maintenance deficits, among others.

KEYWORDS

Security measures, residential communities, stakeholder involvement, gated communities, SBMA, security framework

CITATION

Aquino, J. B. (2025). SECURITY MEASURES IN SUBIC BAY METROPOLITAN AUTHORITY RESIDENTIAL COMMUNITIES: A FRAMEWORK FOR EFFECTIVE MANAGEMENT. In GET INTERNATIONAL RESEARCH JOURNAL (Vol. 3, Number 4, pp. 474–669). Zenodo.
https://doi.org/10.5281/zenodo.17918491