RESEARCH

ABSTRACT

Bills payment centers (bayad centers) are the industry’s trailblazers and pioneers in the over-the-counter bill payment processing sector in the Philippines. However, scammers lure victims into making money to phony bills payment center (bayad center) accounts rather than paying bills at approved outlets. It is undeniable that this occurrence has had a substantial connection with their financial success. The major goal of this study was to explore the elements that had an association with financial performance of bills payment centers (bayad centers) in order to prevent the sector from falling. A descriptive-correlational research approach was employed in this study. The research was carried out in San Jose, Occidental Mindoro. The 55 employees of the 22 registered bills payment centers (bayad centers) in San Jose, Occidental Mindoro were the study’s respondents. They were chosen using the systematic random sampling. The weighted mean was employed in the study of internal control system and financial performance. The Pearson r Correlation Coefficient (Pearson’s r) was also performed in this study to determine the relationship between the internal control system and financial performance. The findings of this study revealed that there was a significant positive relationship between internal control system and financial performance of bills payment centers (bayad centers) in San Jose, Occidental Mindoro.

KEYWORDS

Internal Control System, Financial Performance, Bills Payment Centers, Bayad Centers

CITATION

Ramirez, J. (2023). INTERNAL CONTROL SYSTEM AND FINANCIAL PERFORMANCE OF BILLS PAYMENT CENTERS: THE CASE OF BAYAD CENTERS IN SAN JOSE, OCCIDENTAL MINDORO. GUILD OF EDUCATORS IN TESOL INTERNATIONAL RESEARCH JOURNAL, 1(2), 179–195.
https://doi.org/10.5281/zenodo.8031646